How do I turn off my Ad Blocker?

Google Chrome / Firefox

AdBlock Plus

• Click on the AdBlock Plus icon next to the browser’s address bar

• Click on Enabled on this site

• Once disabled, the menu option should read Disabled on this site

• Refresh this page and you're all good to go.

AdBlock

• Click on the AdBlock icon next to the browser’s address bar

• Click on Don’t run on pages on this domain

• A settings dialog box will come up to confirm turning off ad blocking for Colonist.io

• Click Exclude

• Refresh this page and you're all good to go.

Safari

• Click on Safari located in the menu bar of your browser and select Preferences
• Select the Websites section in the Preference window, which brings up a list of General
  options on the left.
• Select Content Blockers. A list of websites will come up with options to turn “on” or “off” content blockers. Select “Off” for Colonist.io
• Close the Preference window
• Refresh this page and you're all good to go.

Safari on iPhone / iPad

• Open iPhone / iPad Settings
• Select Safari from the list of settings
• Under the General section, select Content Blockers
• Toggle off the ad blocker
• Return to the video loaded in Safari, click Continue watching
• If ad blocker is still detected, restart Safari and try again

Internet Explorer

• Click the gear icon to open Settings.
• Select the Manage Add-ons option on the drop-down list.
• Click the Toolbars and Extensions link in the left navigation pane.
• Right-click the AdBlock add-on name in the list, then click the Disable button.
• Click the Disable button in the confirmation window to disable the Adblock add-on.
• Refresh this page and you're all good to go.

Others

Your ads might be blocked for the following reasons.

• Browser extensions. Here are a list of browser extensions that may cause matchmaking to fail due to problems with ads:
  • Adblock
  • Adblock Plus
  • uBlock Origin
  • Avast
  • Malware Bytes
  • DuckDuckGo Privacy
  • Kaspersky Protection
  • Ghostery - Privacy Ad Blocker
  • Windscribe
• Browser itself -> Safari & IE mentioned above. Opera and Brave are known to have built-in ad blockers. Check to see if your browser has a default adblock setting.
• Computer/mobile device programs -> Check to see if you installed any other adblock programs to your device. Some people use Kaspersky.
• Wifi, router, firewall, VPN -> Talk with your wifi setup to see if it has adblock installed.
• ISP -> Talk with your ISP to see if they're blocking your ads.
• Country -> We haven't seen this case but we wouldn't be surprised.